FAQs

1. What type of T-shirts does GRAFFTEE sell?

GRAFFTEE specializes in premium oversized T-shirts made with high-quality fabric and long-lasting prints. Our designs are exclusive and not available in other stores.

2. Are GRAFFTEE designs exclusive?

Yes. All our designs are original and exclusive to GRAFFTEE. We do not sell copied or mass-produced designs.

3. How do I choose the right size?

Our T-shirts follow an oversized fit. Please check the size chart available on the product page before placing your order. If you prefer a relaxed streetwear look, choose your regular size.

4. What fabric do you use?

We use premium-quality fabric selected for comfort, breathability, and durability. Each product is tested to ensure long-lasting wear and print quality.

5. Will the print fade after washing?

No. Our prints are made using high-quality printing techniques. To maintain print quality, we recommend:

  • Wash inside out

  • Use cold water

  • Avoid harsh detergents

  • Do not iron directly on the print

6. How long does delivery take?

Orders are usually delivered within 5–10 business days, depending on your location. Delivery timelines may vary due to courier or external factors.

7. How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status.

8. Can I cancel my order?

Orders can only be canceled before they are shipped. Once shipped, cancellation is not possible.

9. What is your return or exchange policy?

We accept returns or exchanges only if the product is damaged, defective, or incorrect.
Requests must be raised within the return window mentioned in our Return & Refund Policy.

10. Do you accept Cash on Delivery (COD)?

COD availability depends on your location and order value. Available options will be shown at checkout.

11. Is online payment safe on GRAFFTEE?

Yes. All payments are processed through secure and trusted payment gateways. We do not store any card or payment details.

12. Do you ship all over India?

Yes, we currently ship across India. Shipping availability may vary for remote locations.

13. How can I contact customer support?

You can reach us at:
📧 support@grafftee.com (replace with your official email)
We usually respond within 24–48 hours during business days.

14. Will you be launching new designs?

Absolutely 🔥
We regularly drop new and limited-edition designs, especially as we move into 2026. Follow us on social media to stay updated.