PRIVACY POLICY

At GRAFFTEE, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you visit or shop on GRAFFTEE, we may collect the following information:

  • Personal details such as name, email address, phone number, and shipping address

  • Payment-related information (processed securely through trusted payment gateways; we do not store card details)

  • Order history and purchase details

  • Device information such as IP address, browser type, and browsing behavior (for analytics and improvement)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders smoothly

  • Communicate order updates, confirmations, and support responses

  • Improve our website, products, and customer experience

  • Send promotional emails or offers (only if you choose to receive them)

  • Prevent fraud and ensure secure transactions

We never sell or rent your personal data to third parties.

3. Payment Security

All payments on GRAFFTEE are processed through secure and trusted payment gateways. We do not store your debit/credit card details or sensitive financial information on our servers.

Your transactions are protected with industry-standard security measures.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality and performance

  • Understand user behavior and preferences

  • Provide a better shopping experience

You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

5. Third-Party Services

We may use third-party tools and services (such as payment processors, analytics tools, or shipping partners) solely to operate our business efficiently. These third parties are obligated to keep your information secure and confidential.

6. Data Protection & Security

We take data security seriously. GRAFFTEE uses appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your data (subject to legal obligations)

  • Opt out of promotional communications at any time

For any privacy-related requests, you can contact us using the details below.

8. Changes to This Policy

GRAFFTEE may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, feel free to contact us:

Brand Name: GRAFFTEE
Email: grafftee.shop@gmail.com